All cancellations must be in writing (email) and confirmed by Prague & You, s.r.o. The client is entitled to cancel the confirmed booking under the following conditions:
| Cancellation period | Client liability |
| 3 days or more prior to arrival | Free of charge |
| 2 days or less prior to arrival | 100% of costs |
| No show | 100% of costs |
| Cancellation period | Client liability |
| 31 days and more prior to arrival | Free of charge |
| 30 – 10 days prior to arrival | 60% of cost |
| 9 – 3 days prior to arrival | 80% of cost |
| 2 days and less prior to arrival | 100% of cost |
| No show | 100% of cost |
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